Shipping Policy

At Tawakkal Mart, we are committed to delivering your orders safely and as quickly as possible.

Order Processing

• Orders are processed within 1–3 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• Once your order has been shipped, you may receive a shipping confirmation if tracking is available.

Shipping Time

Estimated delivery times may vary depending on your location and product availability.

• Saudi Arabia: 3–10 business days

• Delivery times may be longer during holidays, promotions, or due to unforeseen courier delays.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Cash on Delivery (COD)

Cash on Delivery is available for eligible orders and locations. Please have the payment ready when your order is delivered.

Order Tracking

If tracking information is available for your shipment, it will be shared with you after your order has been dispatched.

Delays

While we strive to deliver every order on time, delays may occur due to weather conditions, customs processing, high shipping volumes, or other circumstances beyond our control.

Incorrect Shipping Information

Please ensure your shipping address and contact details are accurate when placing your order. Tawakkal Mart is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Email: tawakkalmart.shop@gmail.com

Phone / WhatsApp: +92 355 4745335

We appreciate your trust in Tawakkal Mart and thank you for shopping with us.

If your Shopify store is Saudi Arabia-only, I can also create a shipping policy specifically tailored to Saudi customers and local courier practices.